PeakOps — Incident Workflow + Proof for Cities and Utilities

PeakOps

Incident workflow + proof for critical infrastructure

PeakOps helps cities, utilities, and infrastructure operators run incidents the right way — so everything downstream becomes automatic.

When something goes wrong — a storm blows a transformer or a vehicle takes out a utility pole — PeakOps runs the response as one workflow, captures proof as work happens, and makes reporting and required forms a byproduct instead of a scramble.

Built for organizations where accountability is mandatory
Cities
Electric Utilities
Telecom
Contractors

What PeakOps is

Most teams still stitch together emails, spreadsheets, and dashboard screenshots after the fact to answer basic questions: what happened, who did what, and what needs to be filed. It’s slow, expensive, and error-prone. PeakOps captures the incident correctly as it unfolds — so proof and reporting fall out automatically.

1) Run the incident

One workflow for actions, assignments, status changes, and “what’s next” — so response is coordinated in real time.

2) Capture proof as you go

Photos, notes, timestamps, ownership, and key events are captured while work happens — not reconstructed later.

3) Make reporting a byproduct

Once the incident data already exists, reports and required forms are faster and harder to mess up.

The workflow (simple)

Capture the right facts while the work is happening. Everything downstream gets easier.

Input
What’s happening
  • Incident details (what / where / when)
  • Crew & contractor updates
  • Photos, notes, safety checks
  • Status changes and restoration steps
PeakOps
Runs the work
  • Guides next steps
  • Flags missing info early
  • Enforces consistency
  • Builds the timeline automatically
Output
Proof + reporting
  • Clean incident timeline
  • Evidence packet (who/what/when)
  • Review-ready summary
  • Reports & required forms become easy

The incident story (timeline)

PeakOps turns messy response into a single timeline you can defend later.

1) Incident occurs

Storm damage, a blown transformer, or a pole strike. PeakOps opens a single incident record.

2) Work is coordinated

Assignments, updates, and status changes live in one workflow — not scattered across inboxes.

3) Proof is captured

Photos, notes, timestamps, and ownership are collected as the work happens.

4) Reporting becomes automatic

Because the incident was captured correctly, summaries and required forms are produced fast — without rebuilding the story.

5) Verifiable incident packet

Export a complete incident record when you need it — consistent, review-ready, and defensible.

Request a walkthrough

PeakOps is preparing pilot deployments. If you operate critical infrastructure and want a demo, send a quick note.

Prefer email? [email protected]